The Willow Sling is perfect for spring ✨

FAQs

General

Q: Where can I see Studio Tekhni products in person?
A: Check out our retailer page for a store near you!
Q: Where do you ship from?
A: We ship from the Chicagoland Area of the United States.
Q: I forgot to use a coupon code, can you add it for me?
A: Unfortunately, all coupon codes must be used at time of purchase.
Q: When will my order ship?
A: Orders are usually processed within 5 business days.  If you have any questions please feel free to contact our team for more help!  Please see our Shipping and Returns page for more details.
Q: I want to return my Studio Tekhni product, how do I do that?
A: We want you to love your product, if you need help using your product contact us and/or check out our instructions.  If you still need to return, please see return details on our Shipping and Returns page.
Q: I see Sezzle as a payment option at checkout, what is that?
A: Sezzle is a payment solution that enables you to “Shop Now and Pay Later” with simple interest-free installment plans. We break down purchases into four smaller payments spread over six weeks. 25% is due at the time of the transaction, with the remaining 75% due across three easy payments scheduled every two weeks.

When you complete a purchase with Sezzle, we ship your Studio Tekhni product immediately. You get to enjoy the item before you finish paying for it! For more information, please check out their FAQ.

Q: I really hate paying for shipping, what are my options?
A: We offer free shipping every day for orders over $98 or you can visit one of our authorized retailers to purchase in person!

The Sling | ring sling baby carrier

Q: How do I register The Sling by Studio Tekhni?
A: Please visit our product registration page.
Q: How do I use The Sling ring sling baby carrier?
A: Please visit our instructions page and if you need more help, please reach out to us for a consultation.
Q: How do I wash The Sling ring sling baby carrier?
A: Wash on cool and dry in your dryer.  You may iron your sling to help soften it as well.
Q: What is the weight limit of The Sling ring sling baby carrier?
A: The Sling is recommended for babies 8-45 lbs.
Q:  What are the dimensions of The Sling ring sling baby carrier?
A: The Sling is 90" long and 28" wide.
Q: What kind of shoulder does The Sling ring sling baby carrier have?
A: The Sling has a simple gathered shoulder.
Q: Should I wear my newborn with their legs in or out of The Sling ring sling baby carrier?
A: This is a matter of personal preference for both you and your baby.  Some babies prefer to have their feet in whereas other like them out.  As long as baby's weight is on their bottom and they are not sitting on their legs, either position is appropriate.  Follow the lead of your baby.
Q: What sizes caregiver will fit The Sling ring sling baby carrier?
A: The nature of The Sling construction allows it to fit most people from petite to tall and broad.  If you have concerns on either end of the spectrum, please feel free to contact us for individualized help.
Q: How do I wash The Sling ring sling baby carrier?
A: The Sling is easy to care for, full instructions can be found on the Washing + Care page.


The Wraparound

Q: Can I use my wraparound to carry my baby?
A: The Wraparound was not created to be a babycarrier— it is not tested to the ASTM standards like The Sling.

 

The Clutch

Q. Is The Clutch lined?
A: Yes, it is lined with a plain cotton twill. It is not lined with PUL or a waterproof material

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