Shipping & Returns
All orders are shipped via USPS priority mail, and will ship within 5 business days of purchase. Shipping prices are based on weight and destination, and will vary accordingly. We now offer free shipping on all retail orders over $98.
All packages are marked with their actual contents and value. It is the responsibility of international customers to know local customs laws, as they are responsible for any applicable customs fees.
Unfortunately, Studio Tekhni cannot combine shipping on separate orders. All orders will be sent to the address of the original purchaser.
Studio Tekhni will offer an exchange or issue a refund within a period of 14 days after receipt of the item. All items must be postmarked within 14 days of receipt, and returned in like-new, unwashed condition. A full refund of the purchase price, not including shipping costs, will be offered to the original purchaser. Only items purchased direct from Studio Tekhni are covered by this policy, and proof of purchase will be required when processing returns. Please use insurance when returning items, as Studio Tekhni is not responsible for items lost or damaged in transit.
Studio Tekhni will gladly offer an exchange or issue a full refund including shipping costs for manufacturer defects or faulty goods. Please contact us with a description of flaws or defects.
All requests must be approved before a return or exchange can be completed– please contact us at firstname.lastname@example.org with any questions or concerns.